Professional IT Support and IT Consulting NYC 

ITS Your Office Without Walls

Provide your employees the ability to work securely from anywhere without compromise

Top Rated IT Support in NYC and the New York Tri-State Area Since 1994

Call Us Today At 212-750-5420

michael coopersmith, president and ceo of integrated technology systems - expert it support nyc

Michael Coopersmith
President/CEO

Managed Services

Data Backup & Recovery

Cloud Computing

Network Security

8 Reasons to Trust Integrated Technology Systems
for Outsourced IT Support

1

We are a CLOUD FIRST company – as a Microsoft Partner and a leader in small business cloud technologies, we assess your unique challenges and architect the best cloud or hybrid environment to meet your evolving business needs. Our streamlined and flexible cloud solutions give users a consistent, secure experience for accessing company data from anywhere   – meeting all regulatory compliance (NIST, HIPAA, SOX) and eliminating the security vulnerabilities of VPNs. We know these solutions as experts and as consumers; we deploy them for our own company and staff.

2

Cybersecurity is the backbone of our practice – and we continually refine our client security offerings as the cyber landscape evolves. We take a multi-layered approach to protecting your data and minimizing intrusions, including training your staff (your #1 vulnerability!), developing company policies and implementing mobile device management. We also assist our clients with 3rd party audits and their stringent requirements related to their industry needs.

3

Built-in Business Continuity – ITS NYC’s robust cloud solutions remove your IT infrastructure’s dependence on your office. You will never have your entire company down because of server failure, power issues, lack of office access or disasters. In the event of any kind of crisis, our business continuity plans and disaster recovery options get your business back up and running quickly.

4

Customizable VOIP Solutions – reach you wherever you are; calls can be transferred smoothly within the office, to a softphone at home, or to your mobile device. When your staff is working remotely some or much of the time, seamless voice communication keeps your company productive and inspires confidence with your clients and business partners. With optional feature sets, reporting capabilities, vendor agnostic phones and integration into CRMs, we have options to fit your business.

5

Cohesive Communication – Our dedicated dispatcher answers your calls, triages your tickets within minutes and provides regular updates for resolution. We value your feedback, so we survey our clients after every incoming service ticket, steadily scoring between 98 and 100%. We hold client meetings scheduled to update you on your technology’s performance, listen to your plans for growth and collaborate to achieve your business goals.

6

Proactive and Process-Driven Efficiencies – ITS NYC has developed proven processes to proactively manage, monitor and maintain your technology infrastructure, negating day-to-day issues and delivering consistent network uptime. We fix technical issues if they arise; our specialty is preventing them in the first place. Our dedicated documentation platform gives clients a seamless customer experience working with any engineer on the ITS NYC team.

7

Predictable Pricing Plans – we have comprehensive support contracts with clear, concise pricing and after-hour/weekend coverage; there are no hidden fees. Any projects or equipment purchases are quoted in advance and must be pre-approved by the client, so no surprises.

8

Local Support and Global Reach – most of our clients have a location in the ITS NYC New York tri-state area; with our support technologies and partner networks we have extended our services to client offices across the country and to overseas locations, even continuing to support clients who have relocated from this area.

Trusted Business IT Services in New York and the Tri-State Area

Let us help you today!

Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.

Your business can save money and time today with Integrated Technology Systems’ managed services, network solutions, IT support and more.

FIND OUT MORE

See what other business owners are saying about us…

IT Management

With ITS, we have a reliable and knowledgeable IT firm manage all aspects of the firm’s technology.  The level of system engineers are superior to our past experience. If you are looking for an IT firm, call Michael Coopersmith at ITS NYC – you won’t be sorry!

Catherine C Legal Services Firm

Cloud Solution

For an I.T. department with limited resources like ours, ITS has provided the expertise, the monitoring

and the support we needed for our entire organization. Their monitoring tools are superior to others; they provide the visibility to quickly identify and correct problems before they grow. ITS has provided us with the support we need from the individual sales rep laptop to a complex cloud based environment. They have been a full service provider.

John B Medical Technology Services

Are You a Sitting Duck?

Not only are they are being used to gain access to enterprise and large organizations, they hack into SMB’s to steal credit cards, personal information to sell on the Dark Web, and access money out of your company’s bank account. Some hackers are even funded by their own government to attack vulnerable businesses. Hackers sniff around online and find vulnerabilities that you aren’t even aware of, coming through back doors. It’s not safe to continue believing the narrative that “My company doesn’t have anything a hacker would want.” New Malware threats are being released every day.

Where do attackers come from? According to Insights from Verizon 2020 Data Breach Investigations Report “based off of computer data breach and business email compromise complaints to the FBI Internet Crime Complaint Center (IC3), 85% of victims and subjects were in the same country, 56% were in the same state and 35% were even in the same city. In part, this is driven by many of the complaints coming from high-population areas such as Los Angeles, CA and New York City, NY. So, the proverbial call is almost coming from inside the building.”

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