Managed Service Provider Serving NYC and the Greater New York Area Since 1994

At Integrated Technology Systems, we are proud to be Top Rated IT Support in NYC and the New York Tri-State Area. In business since 1994, we’ve found it as part of our responsibility to help organizations capitalize on technologies traditionally accessible only to larger organizations. By leveraging automation, we maintain our quality in the field, interfacing with your team, reporting on performance, and managing the partnership. IT Leaders appreciate our expertise and ability to augment their department’s technology output.

Managed IT Services

When you need Managed IT Services to maintain peak operation in the IT network of your organization, consider Integrated Technology Systems. We can manage all of your IT services for a flat-rate fee so you can focus your efforts on revenue growth. Let us give you the peace of mind you deserve with your business today with Integrated Technology Systems' managed services.

Managed IT Services works perfectly for companies that do not have an on-staff IT department and for ones that need support.

When you sign up with our managed services, here are some of the substantial benefits:

  • Predictable Costs – our comprehensive support contracts provide clear, transparent pricing. There are no hidden fees with our services.
  • Ramped Up Productivity - we leverage technology to improve efficiencies and your bottom line.
  • Proactive Support - ITS' processes manage, monitor, and maintain your technology infrastructure, negating day-to-day issues and delivering consistent network uptime.

Co-Managed Services & IT Projects

Integrated Technology Systems helps IT Leaders with meeting their goals on time and within budget. Add ITS NYC to your arsenal of resources. Utilize our team of engineers, knowledgeable in the latest technologies; capitalize on their expertise and years of seasoned experience. Why spend your time with license expirations, and managing firewalls? Utilize us for any complex IT projects, networking issues, or whatever your technology dilemma might be. We will help with projects as well as work with you as a monthly resource helping you to manage your infrastructure.

Every business has dozens of IT projects that need to be done but keep getting delayed because no one has the time or resources to accomplish them. The problem is that these undone projects may be leaving your company’s data, security, budget, and compliance vulnerable — thus, putting the business at risk.

ITS NYC delivers innovative, reliable, and efficient IT services that minimize frustration and produce significant technology cost savings for your business. Our team of on-shore IT experts works out of our New York City office and are available to meet with you in person or by phone.

Your IT infrastructure is the backbone of your business. It affects not only your organization’s efficiency and security but also your bottom line.

If you’re in the market for managed IT services, here are some key questions to ask candidate IT support vendors:

  • How long have you been in business?
  • Do you charge extra for after-hours, weekend, and emergency services?
  • How many people are on your technical staff?
  • Can you fix my problem remotely?
  • Do you provide proactive support?
  • What do you monitor on my network?
  • Can you provide a single contact for all of my technology needs (i.e., phone systems support, vendor management, IT services)?
  • What is your response time?

ITS NYC offers exemplary service, commitment, and efficient results with our proven track record.

When your company’s reach is beyond the Greater New York area, so should your IT provider’s reach. Integrated Technology Systems IT support reaches all across North America. And because we practice what we preach, we leverage the latest innovative technologies to provide unrivaled support for our clients. Our vast network of trained and certified field engineers is always accessible no matter how geographically dispersed we are.

Integrated Technology Systems manages each customer engagement based on our performance metrics and the client’s KPIs. Our team of engineers and the knowledge base and experience provide our customers an unmatched advantage to deploy multiple locations while staying on schedule, and within budget.