When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Integrated Technology Systems, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today. 646-601-6850

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      • Who Are We?
      • Our Difference
      • It's A Secret!
      • Refer A Friend
      Who Are We?

      It's Nice To Know Who You're Working With, We Get That

      Integrated Technology Systems understands that making a decision means putting your trust in us. We encourage you to find out more about our company and read testimonials from our many satisfied customers!

      About Integrated Technology Systems

      We are not your typical business, We are your business partners

      We live by the idea that your business needs come first, so much so that our CEO Michael Coopersmith has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!

      Read More
      Our Difference
      It's a Secret

      Shhh, don't tell anyone we told you!

      WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

      Discover What It Is!

      Refer A Friend To Integrated Technology Systems!

      Do you know someone who you think my benefit from our services? Let us know and we will get in touch with them!

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      Refer a Friend

      What Our Clients Say

      • Fast Network Assistance in Short Notice!
        Amber Partners

        We engaged Integrated Technology Systems with very short notice to facilitate cabling our new office space, assisting with the technology move and getting our network up and running. I was extremely pleased with the outcome, The ITS team is very knowledgeable, communicative, transparent, systematic, efficient and friendly.

      • Voice and Data Cabling Expertise in ITS

        ITS recommended a VOIP phone system and put us in touch with a top notch VOIP provider. Before we moved into the new office, ITS wired the entire space with voice and data cabling and worked with our internet service provider and telephone company to coordinate the installations.

        Information technology and telecommunications are the backbone of any business, and you would be doing yourself a huge disservice not make use of the expertise that ITS has to offer.

      Latest Blogs

      How Virtual Reality Could Help Paraplegics Walk Again

      The project, called the Walk Again Project, was first introduced in 2013. Scientists from all over the world have gathered to help paraplegics walk again through the power of technology. The study examined eight patients who had been diagnosed as being entirely paraplegic; as in, they can’t move or feel their legs at all. The project involved several simulations that featured the use of a haptic feedback device, which issued sensory feedback to the patient when their thoughts translated to movement.

      The first experiment they performed consisted of using a brain-machine interface therapy combined with virtual reality. The patient wore a device that sent brain signals directly to an Oculus Rift (a commercial VR headset). On the device, the patient would see themselves walking. The other type of therapy used involved a robotic walker to assist with walking therapy. The patient was suspended over a treadmill while their legs were controlled by the robot. This activity was sent to a computer where the data could be analyzed.

      The most interesting method of therapy involved the use of robotic legs to send brain signals directly back to the patient. The legs utilized electronic sensors that were placed at key locations along the leg. These sensors sent signals to the patient and offered stimulation to the user whenever their legs were supposed to be moving.

      Thanks to the ongoing brain machine interface therapy, the patients found that they could sometimes feel--or even move--their paralyzed limbs. In particular, the treatment improved bladder and bowel function, which is a significant first step toward providing some semblance of autonomy back to those who suffer from paraplegia. The treatments were so successful that in many cases the doctors changed their diagnoses to only partial paralysis.

      Though scientists still aren’t sure what has caused this development, it’s thought that it could be the first step toward discovering a way to completely restore mobility to those who suffer from paraplegia. Technology has given these victims a second chance, and it’s one that can (hopefully) improve their lives.

      What do you think about this development? Let us know in the comments, and be sure to subscribe to our blog.

      Learn More

      Tip of the Week: 5 Steps You Can Take to Foil the Plans of Hackers

      Protect Important Security Credentials
      Hackers naturally target the credentials of important figures within an organization. This could entail stealing the usernames or passwords from someone who has access to crucial, mission-critical information, like the administrator of your IT department or your business’s C-Suite staff. Therefore, it’s important that you ensure these credentials are protected by encryption, and that they’re as long and complex as possible. If you store them anywhere, it should be in an encrypted password manager, where only they can access them.

      Restrict Admin Access
      Similar to the above point, you want to restrict access to certain locations of your network on a per-user basis. This means keeping the average joe from peeking at information like financial credentials and personally identifiable information, among other things. The fewer people who have access to important information, the less likely it is that this data can be stolen. Therefore, your users should have access to only information that they need to do their jobs properly, and nothing more.

      Augment Password Security with Best Practices
      If you’re using a password manager, you can implement all sorts of password best practices to further augment your organization’s security. For one, password managers make it so that you can feasibly use different complex passwords for every single one of your online accounts. This is important, seeing how long, complex passwords that utilize upper and lower-case letters, numbers, and symbols are very difficult to remember on their own.

      Cut Down on Shadow IT
      Hackers love to take advantage of forgotten-about technology solutions to infiltrate networks. While you might be patching all of your organization's crucial software solutions, you might be neglecting that open source word processor that an employee downloaded one day. You should emphasize to your team that if they need a solution to do their job properly, they should go through the proper channels (like through IT or management) before implementing an unapproved solution.

      Train Your Staff on IT Best Practices
      While it’s helpful that you understand IT best practices, this can only get you so far. You should make IT security a part of company culture by thoroughly educating your staff on how to stay safe online. Teach them what to do if they suspect that they’ve been hacked, and help them avoid dangerous threats, including malicious links, spam phishing attacks, and unsolicited email attachments.

      To learn more about cyber security, reach out to Integrated Technology Systems at 212-750-5420 .

      Learn More

      According to FBI Director, Privacy is a Misnomer

      Do you remember the controversy concerning Apple and the FBI? It was a case that swept the country and encroached on unprecedented ground. The FBI demanded that Apple release information on how to unlock an encrypted iPhone that was connected to a terrorist attack, but Apple chose to vehemently refuse the FBI, stating that it would be endangering the entirety of their consumer base by doing so. The FBI threatened Apple with lawsuit after lawsuit, but in the end they were able to unlock the device without Apple’s help.

      The popular trend of providing mobile devices with encryption has led to increased complications during investigations, and Comey chose to clarify the Bureau’s stance on the privacy of the typical American citizen. While there has to be a reasonable expectation of privacy in houses, vehicles, and even mobile devices, Comey claims that these expectations can reasonably be revoked in a court of law. He says: “With good reason, the people of the United States--through judges and law enforcement--can invade our public spaces."

      This statement prompts yet another question: how does a personal device qualify as a public space? According to Comey, a mobile device actually can be considered a public space: “Even our memories are not absolutely private in the United States,” Comey said. “Even our communications with our spouses, with our lawyers, with our clergy, with our medical professionals are not absolutely private. Because a judge, under certain circumstances, can order all of us to testify about what we saw, remembered, or heard. There are really important constraints on that. But the general principle is one that we’ve always accepted in the United States and has been at the core of our country: There is no such thing as absolute privacy in America. There is no place outside of judicial authority.”

      Additionally, Comey made sure to point out that the FBI has no business telling American citizens how to live and govern themselves, and that the tech companies don’t either. You might recall the open letter that many tech companies addressed to the the FBI last April, demanding that the government cease issuing mandates that would require tech companies to provide encryption keys for their software.

      It’s natural that these Silicon Valley giants don’t agree with Comey. In fact, there are even those amongst his peers who don’t believe he’s right on the matter. Nuala O’Connor, the President and CEO of the Center for Democracy & Technology, as well as the first Federal chief Privacy Officer for Homeland Security, is one of them. She says, “He could not be more wrong on encryption.”

      O’Connor is hardly the only one of his contemporaries who disagree with Comey. Two other notable former government officials had something to say about the FBI’s stance on encryption, and they both spoke at the RSA Cybersecurity Conference. Former Department of Homeland Security Secretary Michael Chertoff claims that forcing Apple to provide software that can hack into an encrypted iPhone would be like “creating a bacterial biological weapon.” Similarly, Mike McConnell, a former Director of National Intelligence, claimed that “ubiquitous encryption is something the nation needs to have.”

      This isn’t a problem that only technology companies have to deal with. It’s something that all users of smart technology (and most technology in general) have to endure. After all, any rulings in favor of the FBI’s stance could be detrimental to user privacy. For example, in the case of Apple creating a software that can crack their iPhone’s encryption, what would happen if this software were stolen and exploited by hackers? It would become a major problem, just like the NSA’s surveillance vulnerabilities that were stolen and sold on the Black Market just this past summer.

      In light of Comey’s response, what are your thoughts on the FBI’s stance on encryption? Do you think that government agencies have the right to access devices, despite invading the privacy of its citizens? Do you think that this “greater good” argument holds water? Share your thoughts in the comments.

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      Know someone who would benefit from Integrated Technology Systems? Let us know!

      Latest Blog Entry

      After implementing their current infrastructure for almost a decade, the U.S. Department of Education have plans to upgrade, directing their attention toward ensuring that the new initiative keeps mobile capabilities as a high priority.

      Latest News

      Integrated Technology Systems launches new website!

      Integrated Technology Systems is proud to announce the launch of our new website at www.itsnyc.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

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